Using the Internet for Technical Training and Support
Where do you
go when you need help with your computer or to find out how to design a simple
Web page for your library? If you are lucky, you have a technologist on your
campus whose primary job is tech support and training for teachers and who has
time to answer your questions about Microsoft Word, help you make a PowerPoint
presentation for a class you are teaching, or design a Web page for you. If
you are sort of lucky, this person will at least tell you what to do, as he
is teaching technology classes of his own as probably doesn't have much time.
However, most of us either don't have a technology teacher on campus or she
is too busy to work with us. More than likely, you wear additional hats and
you are the technology person on your campus. If you are like most school
librarians, you are responsible for teaching yourself and for supporting teachers
and students.
This page should help you with technical support for common applications and
for Web design if you are trying to create a virtual library for your school.
Internet Training
ICONnect Learn to Use the
Internet as a Curriculum Resource through AASL
Back to School THE ELECTRONIC
LIBRARY CLASSROOM 101 A Class on the Net for Librarians with Little or No Net
Experience s
Microsoft Products (including Windows, Word, PowerPoint, Front Page, Excel,
Access, Internet Explorer, Outlook)
Microsoft in
Education Home Page
Online tutorials
Frequently
Asked Technical Support Questions for Microsoft Products
Knowledge
Base Search Search the Microsoft Knowledge Base of technical support information
and self-help tools for Microsoft products
Product
Support Phone Numbers
Apple Products
Additional
Resources from Apple that include tutorials, lesson ideas, and technical
support (need ID) for AppleWorks and ClarisWorks
AppleCare Knowledge Archive
Web Design for your virtual library
Mary Lynn's
HTML How-To Resources
HTML Goodies- another source for
tutorials and how-to
All Things Web
The
Beginner's Guide to HTML
Case Western Reserve University
Introduction to HTML
Berkely Digital Library
Guidelines for Web Document Style and Design
Writing
for the Web: A Primer for Librarians
Compiled by Barbara A. Jansen.
Updated 8/05/01.
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